In recent years, customer service has become one of the most important responsibilities of a large number of companies. Client demands are ever increasing, and this entails a substantial investment in order to cover the twenty four hours a day needs of customers, including the weekend.

Therefore, it is normal that new solutions emerge to try and deal with these frequent issues. In recent years, chatbots have been playing a key role in answering questions and solving customers problems, with increasingly high satisfaction rates.

If you want to know more about the world of chatbots, its advantages and how to apply them to your business in the customer service area, register for our next webinar where our Technical Lead Mario López will tell us about his extensive experience in the environment of this very profitable conversational software.

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Written by: Brintias Team